The item got damaged in transit. The cable tie that goes up is hanging onto the part by thread but I can just super glue it back on. I should have paid more for shipping. The shipping in a padded envelope with bubble wrap just did not give enough protection being shipped via USPS. That’s partly my fault for not thinking about it. The part is well made and I will continue to use the maker for my PC printed parts
Please shoot us a message confirming the part/file and we will be happy to reprint and ship with more rigid packaging.