As a first time buyer of a 3D print this was a great experience. I order the print and was contacted soon after to sort out some concerns about the print and the material chosen. Great advice was given and I changed my print material and the print is amazing!
As a complete newbie to 3D printing this couldn't have been easier - answered my questions almost immediately and recommended a switch to a different material - couldn't be more pleased with professional outcome. Highly recommended!